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working experience in HSBC

5.0
劳逸平衡
薪酬/福利
工作保障/升迁机会
管理层
工作文化
2016年3月31日
a. I will start me day by reviewing all work from yesterday, then I need to move onto the new company amendment cases of multinational and large local companies in Hong Kong. Analyze and process the cases, then give approvals to the next team to process. And I also need to deal with multi questions from branch colleagues and clients representatives through phone and emails.
b. I learnt to be building, maintaining & retaining customer relationship while resolving customer inquiries in a professional manner; Problem situations are proactively identified, resolved and escalated to give maximum customer satisfaction. Appropriate measures are taken to improve quality and prevent recurrence; handle user requests/calls and complete them in the specified Turn Around Time; Participated in activities as hostess while having the vice presidents listening.

c. My co-workers are highly skilled bankers who could handles main problems generated everyday from millions of large corporations. They are friendly, funny and supportive to my work all the time.

d. The hardest part of work is dealing with calls from angry clients that the current services don't satisfied their needs.

e: The most happy part is there are many activities and team buildings every months, I am one of the Top eight of 2015 English speech contest in GSC HSBC.
按类别评分
5.0
工作与生活
5.0
薪酬/福利
5.0
工作保障/升迁机会
5.0
管理层
5.0
企业文化
优点
health care, and many chances of promotion
缺点
short breaks
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Similar reviews
5.0
劳逸平衡
薪酬/福利
工作保障/升迁机会
管理层
工作文化
2020年3月15日
The company is a very organized global bank. As a MA, you have access to a lot of resources and help. The work life balance is awesome. You have a lot of benefits from the company.
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4.0
劳逸平衡
薪酬/福利
工作保障/升迁机会
管理层
工作文化
2020年2月9日
Encouraging training and discipline employees to maximize performance.
Strategized long term business needs

Collaborated with staff to maximize customer satisfaction,streamline procedures and improve bottom-line profitability.
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4.0
劳逸平衡
薪酬/福利
工作保障/升迁机会
管理层
工作文化
2020年2月8日
once you have been a while in the company, you will find the works are manageable and your manager wont' push you to move out of comfortable zone often due to company's harmony atmosphere; but you have to always challenges yourself at work or outside of work for your own grown.
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整体评分
4.0
基于13,611条点评
5
5,220
4
4,829
3
2,526
2
591
1
445
按类别评分
3.8
工作与生活
3.8
薪酬/福利
3.6
工作保障/升迁机会
3.6
管理层
3.8
企业文化