针对Customer Service Representative的HSBC员工评价

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5.0
劳逸平衡
薪酬/福利
工作保障/升迁机会
管理层
工作文化
This was in China
Customer Relationship Associate (离职员工) –  广州市2018年1月20日
I had this job when I was in China so I do not know how pertinent this will be to a job in the US, but there was a lot to do and the pay was not great.
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3.0
劳逸平衡
薪酬/福利
工作保障/升迁机会
管理层
工作文化
great chance for graduate to acquire banking knowledge in fast pace
Customer Service Officer (离职员工) –  Guangzhou, CN2017年4月17日
if you are a fresh graduate, great chance to learn banking knowledge at HSBC. they provide complete training to management trainees as well as attractive perks

however, management team seems careless to employees' need.
优点
great learning opportunity
缺点
stressful working environment
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4.0
劳逸平衡
薪酬/福利
工作保障/升迁机会
管理层
工作文化
Productive and fun place
Customer Service Representative Intern (离职员工) –  Chongqing2015年4月18日
I Mastered extensive knowledge of bank lending policies, practices, compliance and underwriting criteria; answered multiple customer inquiries on a regular basis; led to improved customer service and received 100% customer service feedback rating.
Also, i conversed with 5-10 customers on a daily basis; established trust with clients and utilized active listening skills to better understand their financial requirements; customized and promoted product offerings and services based on customer needs. Finally, i consistently met and exceeded sales quotas and standards by selling bank products and services;
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整体评分

4.0
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3.9工作与生活
3.9薪酬/福利
3.6工作保障/升迁机会
3.7管理层
3.9企业文化

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