To assit the relationship manager in dealing with client calls, emails, communications internally with operations, typically.
How to prioritize the work loads is the best thing have lenarn.
The hardest part is how to prioritize the workload and the most enjoyable part is smoothly proceeding the client and bank office requirement.
I really learned a lot from HSBC Bank (China) Limited, Shanghai Branch, and I think, they have the most efficient system. But the overtime is very normal, so kinda lost a little work-life balance there.