位于佛山市的职位
- Cosmic Education Group Limited佛山市*Overview... primary responsibility... Inquiries Assistant... manage inbound inquiries from...Employer处于活动状态 5天前·
- Marriott International, Inc广州市Additional Information Job Number24196458 Job CategoryAdministrative LocationThe Westin Guangzhou, 6...·
查看该雇主的类似职位Marriott International, Inc广州市Additional Information Job Number24196458 Job CategoryAdministrative LocationThe Westin Guangzhou, 6...·- Bureau Veritas广州市岗位职责: 1、根据各国家标准对玩具、电玩具产品进行测试。 2、维护测试设备,解决设备简单故障 3、对测试程序和设备操作提供技术支持 4、收集测试数据,判断测试结果 5、Review 报告,确保报告的...·
- 查看所有 全国Bureau Veritas招聘职位 - 广州市 职位 - 广州市测试工程师招聘职位
- 薪资搜索:玩具测试工程师的薪资情况
- IKEA广州市通常会在 1 天内作出答复Job ID: 21358CN Date posted: 07/04/2025 你需要拥有什么 • 对当地市场、目标 消费者(尤其是企业顾客)及其需求非常了解。 • 对企业、业务趋势和办公趋势有很好...·
- 查看所有 全国IKEA招聘职位 - 广州市 职位 - 广州市业务专员招聘职位
- 薪资搜索:宜家公司业务专员(GF MMA BD)的薪资情况
- 查看关于 IKEA 的热门问题和回答
- GIFTS4EVENTSLLP广州市聘請中:全職/兼職 採購助理(彈性遠程工作) 公司名稱:(婚礼及活动礼品品牌) 地點:線上遠程工作(需在新加坡工作時段內保持聯絡) 語言要求:普通話流利,會簡單英文或馬來語為佳...Employer处于活动状态 6天前·
- 查看所有 全国GIFTS4EVENTSLLP招聘职位 - 广州市 职位 - 广州市採購員招聘职位
- 薪资搜索:採購代理 (在家工作,遠距工作崗位)的薪资情况
查看该雇主的类似职位NIKE佛山市主要职责: · 人员管理工作-计划团队日常或短期任务重点。管理员工及设置个人目标。培训员工,支持个人发展,就员工招聘、绩效考核和表扬奖励等方面提出主要意见 · 协助店铺经理,管理一个或者多个商店职...·- 浏览所有全国NIKE招聘职位
- 薪资搜索:Coach的薪资情况
- TE Connectivity佛山市TE Connectivity's Manufacturing Engineering Teams are process leaders for stamping, molding...·
- AirAsia广州市Job Description Key Role Accountability: Arrange business trips and meetings; Assist GM...·
- 浏览所有全国AirAsia招聘职位 - 广州市的招聘
- 薪资搜索:Executive Assistant的薪资情况
- Mars广州市Job Description: [Insert short summary of role – approximately 1 paragraph] What are we looking...·
- 浏览所有全国Mars招聘职位 - 广州市的招聘
- 薪资搜索:玛氏箭牌-KA/大客户助理经理-电商-阿里-上海/广州的薪资情况
- RM Staffing B.V.广州市Reboot Monkey is a global leader... solutions, specializing in data center management...·
- Marriott International, Inc广州市Additional Information Job Number25041231 Job CategoryFinance & Accounting LocationThe Westin Pazhou...·
查看该雇主的类似职位Marriott International, Inc佛山市Additional Information Job Number25061056 Job CategoryLoss Prevention & Security LocationCourtyard...·
查看该雇主的类似职位Marriott International, Inc广州市Additional Information Job Number24196458 Job CategoryAdministrative LocationThe Westin Guangzhou, 6...·- Marriott International, Inc佛山市Additional InformationAssistant Finance Manager 财务副经理 Job Number25064538 Job CategoryFinance...·
Job Post Details
Inquiry Assistant (Remote Work)
职位详情
薪酬
- 最低月薪10,000元
职位类型
- 全职
地点
完整的职位描述
Overview
The primary responsibility of the Inquiries Assistant is to manage inbound inquiries from prospective parents and guide them to the appropriate campuses and programs within our network. This role requires exceptional communication skills and a warm, approachable manner to effectively convey the benefits of our educational programs. The Inquiries Assistant is the first point of contact for interested families, serving as a resource and trusted guide for parents as they navigate the inquiries process and identify the right school for their children. This person is part of a team that is responsible for the first part of the journey, from the initial inquiry through the point the prospective family is ready for a campus visit.
This person works on our Marketing team, tracking data from conversations with prospective parents in our Microsoft Dynamics CRM, and collaborating closely with our Admissions team, Parent Experience team and campus leaders, as well as with other teams across our Shared Services including Operations to continually improve the experience for prospective parents.
If you are passionate about education and excited about working in an entrepreneurial environment, this role is for you.
Core Job Responsibilities
Ensure an Excellent Initial Experience for Prospective Parents:
- Respond to incoming inquiries from across the region via different channels including phone, email, WhatsApp, and social media
- Leverage resources from across our team to provide accurate information to parents in an easily understandable way
- Get to know and understand parent concerns and questions about our services, sharing this information with colleagues on the Marketing team to continually improve our messaging to families
Support Continual Improvement of Inquiries Process with Accurate Data:
- Assist in processing and updating records in Microsoft Dynamics CRM to ensure they are accurate to enable more robust analysis and tracking
- Work together with Parent Experience and Admissions teams to meet school enrollment criteria and requirements
- Leverage data in our school management system to drive better admissions outcomes
- Guide families to the appropriate resources and tools to schedule visits such as tours, trials, and events, and liaise with campus teams to drive positive visit experiences for families
- Support the day-to-day operations for the Marketing team with administrative and other tasks and projects as needed
Qualifications
We’d love to speak with you if you have:
- Excellent written and spoken communication skills in either English, Mandarin and Cantonese
- Customer-facing experience in any industry, with experience in a hospitality setting preferred
- Experience using CRM platforms, Microsoft Dynamics a plus, but any system experience is valuable
- Bachelors’ degree preferred
- Understanding of education, kindergartens, and/or Montessori is an advantage
Personal Attributes
- Attention to detail and good organizational skills to prioritize different tasks and follow up needs
- Ability to learn quickly, adapt, and adjust
- High degree of personal integrity to earn the trust of prospective parents and colleagues
- Growth mindset and problem-solving approach
- Ability to embrace and exemplify Cosmic Education Group core values
Job Type: Full-time
Experience:
- CRM software: 2 years (Preferred)
- Customer service: 2 years (Preferred)
Language:
- English, Mandarin and Cantonese (Required)
Expected Start Date: 01/05/2025