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Job Post Details

Hotel Booking Support - Mandarin (Relocate to Malaysia) - job post

Teleperformance
上海市
月薪8,000-9,000元 - 终身制, 全职

职位详情

薪酬

  • 月薪8,000-9,000元

职位类型

  • 终身制
  • 全职

地点

上海市

完整的职位描述

Responsibilities

  • Answer customer inquiries over the phone, chat, and/or email
  • Log customer interactions in our system for proper documentation
  • Follow-up with customers as appropriate
  • Review customer’s account to identify and offer products that will benefit the customers
  • Participate in team meetings and strategize on team performance improvement
  • Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement

Qualifications:

  • Bachelor’s degree or Diploma in any discipline
  • Fluency in written and spoken English and Mandarin
  • Willing to relocate to Penang
  • Willing to work rotational shift

Benefit: Working Visa, Insurance, Work and life balance, International overseas experiences

Job Types: Full-time, New-Grad, Permanent

Language:

  • English (Required)
  • Mandarin (Required)
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