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Job Post Details

Office Service Manager & EA to GM - job post

Stanley | tms
上海市

地点

上海市

完整的职位描述

Position Overview:

As an OS Manager, you are at the heart of company's business operations, activities and the person that keeps the team moving forward. This role is a positive and reliable resource for managers and employees and help them stay focused on their work by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with the latest Stanley processes, tools, and resources. You also use that knowledge to strategically support the team's projects.


Addition to above, the role is acting as the EA to Stanley GM, to drive forward our business activities. You will excel in organization, managing multiple priorities and projects. Your effective and flexible approach, coupled with integrity and discretion in handling confidential information, builds trust and effective relationships. Your organizational skills, analytical mindset, and strong interpersonal abilities allow you to interact effectively across various job functions.


Key Responsibilities


Administrative Support


  • Be an effective resource to support managers and employees in APAC region.
  • Maintain shared spaces to ensure usability and engagement.
  • Provide reception support for guests, job applicants, employees and customers.
  • Build efficiency and effectiveness into existing operations and define new operational strategies.
  • Provide meeting/event planning and logistic support (e.g. team events/ meetings, training).
  • Maintain product and swag inventories to support employee events, new hires, and more.
  • Provide team budget support and manage operating expenses.
  • Coordinate space management and move per business needs.
  • Coordinate facilities issues with building management, vendors and services.
  • Manage employee and/or team catering orders as needed.
  • Coordinate employee experience feedback channels.

Executive Assistant to GM:

  • Provide proactive and administrative partnership. Manage complex, rapidly shifting calendars with minimum guidance, making recommendations to organize and optimize time (e.g., calendars, meeting management, planning travel, etc.).
  • Manage relationships with a high level of confidentiality.
  • Being both a strategic and administrative partner, you will manage a wide variety of high-engagement and tactical responsibilities.
  • Coordinate end-to-end leadership team activities (e.g., planning meetings, company events, offsites, employee experience, business reviews, etc.)
  • Work closely with the GM and other executive business partners across the organization.
  • Serve as a lead and project manager of multiple project timelines, priorities, and deliverables.
  • Other administrative works assigned by GM.

Who you Are:


  • Dependable and able to be comfortable with a high degree of confidentiality, integrity, and a sense of urgency with sensitive issues.
  • Ability to thrive dealing with ambiguity and juggling competing priorities.
  • Demonstrate a “can do” mentality. Work independently and as part of a team.
  • Strong interpersonal and communication skills
  • Demonstrates accuracy and attention to detail of own work, update stakeholders and ensure standards for accuracy and details.
  • Adapt to changing business needs and shift priorities while remaining calm and composed.
  • Consistently and positively contribute in a high-paced, changing work environment prioritizing multiple functions and tasks, and managing time efficiently.


Qualifications:

  • Bachelor's degree or equivalent experience.
  • 6+ years of direct executive support, administrative operations management, or corporate event planning experience.
  • Solid skills and knowledge of Microsoft Office (PowerPoint, Excel, Word, Teams)
  • English proficiency verbally and written.

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